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Account Manager for Video Production
Crews Control is the world’s leading agency representing creative talent globally. We are expanding our team to add an experienced Account Manager to match the perfect Crews Control creative team to work on our client’s shoots. The person joining our team would need to have excellent account management and communications skills, a proven track record of building relationships with customers, wicked organizational skills and most importantly a positive and customer-centric attitude. A knowledge of video production would definitely be an asset so you can speak the lingo and give advice, but more importantly you need a desire to make the shoot happen, keep the client happy, and have them call us for the next shoot and the one after that. Imagine yourself with client on one line, a crew on the other, and typing an email to get shoot directions to another crew, all without ever making it look difficult. If that sounds like you, we’d love to talk!
You are the perfect fit for this job if:
You are a relationship builder. You will spend more time speaking with your clients and crews here than you do your best friend. You are a people person and truly enjoy making everyone’s jobs easier and are comfortable asking for new opportunities and referrals.
You have fanatical customer service skills, great phone presence, follow through and are a great communicator.
You thrive in a fast-paced environment and enjoy helping companies and people. You get a rush in coordinating a crew half way around the world in 45 minutes to capture that breaking story.
You pay attention to details because in our business there are no second chances with a onetime shoot. You stay focused while making sure to take care of every detail on each of your clients’ shoots… and checking that all “t’s” are crossed and “i’s” are dotted.
You communicate clearly and precisely. You write well. You speak eloquently. You can explain almost anything to anyone, and you are comfortable communicating in writing, in person and on the phone.
You are motivated and driven. You take initiative to volunteer for new challenges. You are going to take ownership of the time you spend with us and truly make a difference.
You understand the correlation between individual performance and bottom line sales to the company. This job requires us to call clients we haven’t heard from in a while, call new targets to introduce ourselves and ask for referrals, so if you are shy, or uncomfortable evangelizing how awesome our team is, this may not be the job for you. We are a metrics and data driven environment, we love capturing our success!
You have excellent computer skills, know all standard computer programs and have a knack for learning new ones. Our patented workflow software rocks and will become your next favorite platform.
You have an understanding of video production, know your cameras and media formats, communicated directly with clients and crews to help facilitate shoots, and are ready to learn more as our industry changes at a rapid pace.
You have a bachelor’s degree and three or more year’s video production and client services experience.
You are a team player, love to work and play hard.
Headquartered outside of Washington, D.C. – Crews Control is a global provider of on-site Video Production talent. For almost 30-years, Crews Control has been arming corporate communications and marketing teams with access to our tenured pool of over 2,400 Directors of Photography and other Creative Specialists. Our single mission is to ensure we not only meet, but exceed your corporate video objectives. Our track record spans across half of the Fortune 500 and all major industries. Our global footprint enables our clients to manage shoots anywhere in the world right from their desks. We have experienced Crews on 6 Continents, 60 Countries and in over 220 Cities around the world. We are the provider of choice in on-location video production services. Our crews are the best in the industry and have successfully executed over 90,000 shoots. Our stringent vetting process ensures our crews have a minimum of 10 years of experience, technical skill, creative fit and client management abilities. Our internal account teams are subject matter experts (SMEs) in their own right and serve as your single point of contact and dedicated production manager. Crews Control coordinates shoots to provide the best Crew and equipment in each city our clients have a need. Our invoicing and reporting processes are streamlined and designed with management information in mind. Crews Control is a WBENC Certified diverse supplier.
Crews Control is a boutique company with a niche focus in video communications. We founded the video crew agency industry almost 30 years ago and are the recognized leader in our industry. The clients we serve and the crews we represent span the globe and represent the most powerful brands in the world. We are fanatical about customer service and coupled with strong production knowledge, we want to stay tough leaders in our industry.
At Crews Control, we work hard and have fun doing it. It is a great place to work and a culture where we encourage innovation, entrepreneurial spirit, volunteering and community service. Our average tenure for teammates is 10-years.
This position does not qualify for relocation costs.
Think you have what it takes to be a part of our team? Then we want to talk to you! Submit a cover letter and resume to Laura@crewscontrol.com